Free VPN FAQ

Six categories of common questions answered step by step.

Download & Install

How to download and install Free VPN?▾
  1. Click any "Download" button to open the download page;
  2. Choose the version for your system;
  3. Run the installer and follow the prompts;
  4. Open the app, it auto-detects the best server;
  5. Click "Connect" and wait;
  6. Browse securely once status shows "Connected".

Speed & Performance

Why is my connection slower after using Free VPN?▾
  1. Check if you selected a distant server;
  2. Switch to a nearby recommended server;
  3. Close other bandwidth-hungry apps;
  4. Change the protocol in settings (e.g. WireGuard);
  5. Check if your local network fluctuates;
  6. Contact support if it persists.

Pricing

Is Free VPN really free?▾
  1. The basic plan is free forever;
  2. No credit card required;
  3. No hidden charges;
  4. No forced ads;
  5. Unlimited speed and traffic on free plan;
  6. Optional upgrades available but not forced.

Privacy & Security

How does Free VPN protect my privacy?▾
  1. Uses AES-256-GCM military-grade encryption;
  2. Strict no-logs policy, no browsing history;
  3. No connection timestamps or source IP stored;
  4. ECDH dynamic key exchange, no static keys;
  5. Built-in kill switch on drop;
  6. Privacy practices verified by third-party audits.

Devices & Compatibility

Which devices does Free VPN support?▾
  1. Windows 10/11;
  2. macOS 11 and above;
  3. Android 7.0 and above;
  4. iOS 12 and above;
  5. Major Linux distributions;
  6. One account, 5 simultaneous devices.

Troubleshooting

How to fix Free VPN connection failure?▾
  1. Check your local network;
  2. Quit and reopen the app;
  3. Switch to another server;
  4. Change protocol in settings;
  5. Update to the latest version;
  6. Contact online support for help.

Still have questions? Try Free VPN now

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